Are you insured? 

• Yes! Our bounce houses are insured. We also require all customers to sign a liability waiver and contract at time of drop off. 

What all is included in rental fees?

• Delivery, set up, and pick up are all included in rental fees. If rental location is greater than 20 miles from our home address in Winder, GA a delivery fee will be required. 

• The delivery fee flat rate is $50 plus 50 cent for every mile out of 20 miles

Do I make a deposit when booking?

• Yes, a 50% non refundable deposit for the bounce house is due at time of booking. This deposit will reserve the bounce house for your event. The deposit will go towards your total payment and the other half of the payment will be due the day before your event. If you need to cancel your event, we will hold your deposit and you can reschedule for any future dates based on availability within 6 months of original event date. 

How long is the rental period?

• The rental period is 4-6 hours. Bounce house will arrive at least an hour before your event. If special delivery is needed, we will do our best to accommodate! If you are renting in the PM, we will pick up no later than 10pm.  

Are balloons included in rental? 

• No, balloon arches are not included in rental fees. We will give recommendations for amazing balloon arch businesses! 

Can we have paint or smoke bombs on the bounce houses?

• No, we do not allow any type of paint or smoke bombs on or near our bounce houses. Any type of food, beverage, or items that will stain the bounce houses are prohibited from being on or near rentals. 

Is an operator included with our rental?

• No. Children are required to be supervised by an adult at all times. We are not liable for any persons operating or using the rentals at any time. We are not liable for any operator errors or injuries incurred during the time of rental use.

Will the inflatables be cleaned?

• Yes, we wash and sanitize our bounce houses after every event. 

What surface is needed for bounce house set up?

• A flat level surface is needed. Turf, grass, or smooth concrete is required for outdoor set up. Smooth surfaces are required for indoor set up. Bounce houses cannot be set up on dirt, gravel, or rocks. Bounce houses will not be set up on or near red clay. 

What happens if the weather is bad on the day of my event or I need to cancel because of other reasons?

• If your event is canceled prior to delivery due to inclement weather or other reasons, we will gladly reschedule your event up to 6 months from your initial event date. We cannot refund your initial deposit. We also will allow you to gift your booking to a friend/family member to use within 6 months. If you do not reschedule within 6 months, you will lose your deposit. If you have the ability to move the bounce house indoors in the case of inclement weather, we will continue with the scheduled event and gladly set up the bounce house indoors. 

What form of payment do you accept?

• We accept credit and debit cards as well as cash or check. Cash must be exact change.

How do we add on a balloon arch?

• We do not offer balloon arch add ons but we can give recommendations for great balloon arch businesses!